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COVID-19 Shipping Update

 

COVID-19 Postage Update:

Due to COVID-19 Australia post is currently experiencing significant delays for parcels sent from and delivered to Victoria due to an increased volume and workforce capacity constraints. 

Please allow for an additional 3 day delay for deliveries in Victoria. Please use your tracking number provided to stay up to date with the progress of your order. If your order does not arrive within 14 business days please contact us at info@lovenoteco.com.au and we will assist you with chasing this up. *Please note, this also does apply to express post, please read the link below for further information.

https://auspost.com.au/about-us/news-media/important-updates/coronavirus/coronavirus-domestic-updates#furtherImpacts

During a sale or around certain periods e.g Christmas, Easter our turnaround times will increase. We will keep customers informed of this via social media. Please keep these times in mind when placing your order and wanting to receive it for a specific occasion.